Shipping policy

OVERVIEW of Shipping Policy

Production Time

Special orders typically take 12-15 business days from the time artwork is received to complete the production stage (this does not include shipping time).

Rush Production option  for some of the items we may now expedite production and reduce our lead time to 7-10 days.

Sample or proof orders require 3-5 business days production time.

Shipping Time

Shipping times are based on the shipping method you choose when placing your order. If you choose UPS Ground then your order does not have a guaranteed delivery window. The UPS Ground delivery window typically falls between 4-7 days. This time may be reduced depending on your location. Our production facility is located in Wayne, New Jersey, so the closer you are to us, the shorter your shipping time.

If you need your order by a specific date, we advise that you select a guaranteed delivery option (such as UPS 2nd Day Air or UPS 3 Day select).

When your order is shipped from our facilities, you will receive a confirmation email with your tracking number within 24 hours. Please allow 2-3 days to see an update on the status of your shipment from the time you receive your tracking number. If your order contains several different products or a large quantity, you may receive more than one tracking number for each package.

! Important Note ! shoppaperbags.com can NOT be held responsible for delivery delays caused by inclement weather or similar uncontrollable events such as Covid19.

To check the status of your order, just log in to your shoppaerbags.com account.

*Please note that our plant is closed for all major US holidays and that no shipping happens during weekends and holidays. Our lead production time is stated in business days. If your order is ready on a Friday or weekend, it will ship out on the following Monday.